This user agreement, hereinafter referred to as the “Agreement”, is concluded between the online store robios.ru; russiantaxifolin.com, having an Internet address www.robios.ru; www.russiantaxifolin.com , hereinafter referred to as the “Internet Store” or “Site”, and by the user of the services of the Online Store, hereinafter referred to as the “Buyer”, and determines the conditions for the purchase of goods through the Site.

1.Basic provisions

1.1. This Agreement is concluded between the Buyer and the online stores at the time of placing the order. The Buyer confirms his agreement with the conditions established by this Agreement by putting a mark in the column “I agree with the rules of the store” when placing an order.

1.2. These Agreements, as well as information about the product presented on the Site, are a public offer in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.

1.3. The relations between the Buyer and the Online Store are subject to the provisions of the Civil Code of the Russian Federation on the sale of goods by remote means (Article 497 of the Federal Law of the Russian Federation of October 25, 2007 N 234-FZ), as well as the Law of the Russian Federation “On Protection of Consumer Rights” of February 7, 1992 No. 2300 -1 and other legal acts adopted in accordance with them.

1.4. The buyer can be any individual or legal entity capable of accepting and paying for the goods ordered by him in the manner and on the terms established by this Agreement on the territory of the Russian Federation.

1.5. The online store reserves the right to make changes to this Agreement.

1.6. This Agreement shall be considered in the form as it is published on the Site, and shall be applied and interpreted in accordance with the laws of the Russian Federation.

2. Product information
2.1. The product is presented on the Site through photo samples, which are the property of the online store.

2.2. Each photo sample is accompanied by textual information: article number, price and description of the product.

2.3. At the request of the Buyer, the manager of the online store is obliged to provide (by phone or by e-mail) other information necessary and sufficient, from the point of view of the Buyer, for him to make a decision to purchase the goods.

2.4. The price of the goods indicated on the Site can be changed by the online store unilaterally.

2.5. In the event of a change in the price of the goods ordered by the Buyer, the manager of the online store informs the Buyer about this as soon as possible (by phone or by e-mail) in order to receive confirmation or cancel the order. If it is impossible to contact the Buyer, this order is considered canceled.

3. The procedure for purchasing goods

3.1. The buyer has the right to place an order for any product presented on the Site. Each product can be ordered in any quantity, subject to the availability of this product from the Seller. The order can be placed by the Buyer in the following ways: by e-mail robios.info@gmail.com or placed independently on the Site.

3.2. After placing an order, a letter is sent to the Buyer’s e-mail confirming the acceptance of the order, indicating the names of the selected goods and the total amount of the order, which is an integral part of this Agreement. Further, the manager of the online store contacts the Buyer (by phone or by e-mail) to receive an order confirmation.

3.3. In the absence of goods in stock, the manager of the online store is obliged to inform the Buyer about this (by phone or by e-mail).

3.4. In the absence of goods, the Buyer has the right to replace it with another product or cancel the order.

3.6. The Buyer has the right to refuse the ordered goods at any time before it is sent to the Buyer, notifying the Online Store in advance by phone.

4. Delivery and acceptance-transfer of goods

4.1. Delivery of goods ordered in the online store, in the agreed quantity and assortment, is carried out by delivery services throughout the city of Moscow and the Moscow region, as well as to other cities of the Russian Federation and other countries.

4.2. The costs of delivery of the goods are paid by the Buyer at the rates specified on the Site in the section “Payment” and “Delivery”.

4.4. Sending and delivery of the ordered goods is carried out within the terms agreed with the Buyer.

4.5. The buyer is obliged, in the presence of the courier of the online store, to accept the ordered goods in terms of quantity, quality, assortment and completeness of the goods.

4.6. The fact of acceptance of the goods by the Buyer is the payment for the goods (payment of the total amount of the order and the amount of expenses for the delivery of the goods to the Buyer) in case of cash settlements. When paying with plastic cards, the fact of receipt is a receipt of receipt, which is with the courier.

5. Payment for goods

5.1. Methods of payment for the goods are indicated on the Site in the “Payment” and “Delivery” sections.

5.2. When calculating, the Buyer pays for the goods by transferring money to the representative of the online store in the person of the courier of the delivery service or by paying through plastic cards on the website of the online store.

5.3. The goods are paid only in rubles.

6. Return of goods

6.2. The Buyer is not entitled to refuse the goods of proper quality, having individually defined properties, if the specified goods can be used exclusively by the Buyer acquiring it.

6.4. Goods of inadequate quality (only in case of deformation of the packaging of the goods) can be replaced with a similar good of good quality, or returned to the Seller, in this case, the delivery of the goods is paid by the Seller.

6.5. In accordance with Article 1 of the Federal Law of the Russian Federation of January 2, 2000 N 29-FZ “On the Quality and Safety of Food Products” (as amended on July 19, 2011), food products include, in particular: (BAA) biologically active additives – natural (identical to natural) biologically active substances intended to be consumed simultaneously with food or incorporated into food products; The right of the consumer to exchange or return food products (food products, including dietary supplements) of proper quality is not established by the current legislation. Thus, the buyer is NOT entitled to demand to exchange or return the biologically active additives purchased in the organization.

7. Other

7.1. The online store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any goods, and also suspend or stop the sale of any goods at its sole discretion.

7.2. The online store has the right to hold special promotions.

7.3. In accordance with the Federal Law “On Personal Data”, by placing an order, you consent to the online store to process your personal data for the purpose of sending information and promoting goods on the market, without a time limit. This consent may be withdrawn by you by sending a written notice. In this case, your personal data will be destroyed and their processing will be terminated within 7 business days from the date we receive the notification.

7.4. The Seller undertakes to maintain confidentiality with respect to the Buyer’s personal data, as well as other information about the Buyer that became known to the Seller in connection with the execution of this Agreement, except when such information: is publicly available; disclosed at the request or with the permission of the Buyer;
requires disclosure on the grounds provided for by law, or upon receipt of relevant requests from the court or authorized state bodies; disclosed on other grounds provided by the agreement of the Parties.

7.5. The Seller has the right to unilaterally amend the Agreement by publishing the changes on the Website at http://www.robios.ru/; www.russiantaxifolin.com​, unless otherwise provided by the new version of the Agreement.

7.6. The Agreement is a legally binding agreement between the Buyer and the Seller contains the rules for making purchases in the online store “​http://www.robios.ru​; www.russiantaxifolin.com

7.7. This agreement is considered concluded from the moment the seller issues the buyer a cash or sales receipt, or another document confirming payment for the goods, or from the moment the seller receives a message of intent to purchase the goods.